Shaw Cable Blue Curve Tv Package. Downloaded content may also be removed if the title has expired in the VOD store. "Really? We also lost other channels and after many telephone calls finally got some of them back. My speculation is that the disk-drive inside your PVR is having serious problems. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. Do you have something to say about Shaw Cable? There is no difference in features, picture quality etc. ©2020 Shaw Communications. The typical setup is: wall-port --> coaxial cable --> BlueCurve PVR --> HDMI cable --> TV. The resulting screen on your TV will show the BlueCurve TV remote control's battery level, as seen below. Checking the TV input. Great Comment! I would suggest: Evaluate if you really require wireless TV players? Couldn’t be happier. If using the web app, make sure you are using the latest version of Google Chrome. Went into YouTube, watched a few videos, left and the skip function broke again. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. Preferred solution: ", "Don't go with Shaw", "Find some other company shaw not a … Please verify on your receiver that you are able to access that channel. Lots of channels, Price. You will be automatically registered on our site. If you wish that your prior post be removed, submit a notarized letter. That happened to me. Try playing a few minutes from each of your recorded programs, viewing from "oldest" to "newest", to see when the issue first started. Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Marlene P. Actually, we just realized this on our Blue Curve. Shaw offered us an improved package for less money with additional TV … Shaw offered us an improved package for less money with additional TV Channels. If you have determined you want wireless TV players, ensure your network is pristine and you are getting good signal around the house. If you had gateway previously, switch back. I know many other people having the same issues with it. User account menu. This article provides solutions for basic issues like not seeing a picture on your TV, or missing access to channels or apps on BlueCurve TV. I would try connecting wirelessly, maybe there is a fault... As a matter of fact, I did that on the off chance the cab... quick update: Skip function on the remote reverted back t... Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. 3. Hardware, specs etc. Confirm if stream quality is the same without casting. The back of this unit only has HDMI, Ethernet, and power input/outputs. Get contact details that poster left for the company. I just got it this afternoon and so far it's terrible. Private messages do not impact your company rating. Pissed Consumer © 2020 All Select the issue to troubleshoot. We're having a ton of issues ever since installing BlueSky wireless. Watched Netflix for an hour, left that and checked the skip function - worked fine. Try to determine if other channels are affected on the same device and try to replicate on another device. Hold the microphone button on the BlueCurve TV remote control. If still unresolved, please do not escalate to our Customer Care team as we do not support this feature. If it is still not working, reset your device. Our remote isn't functioning properly and it not only races ahead but... Shaw Cable - Do not get Blue Curve TV. We are elderly and having a local weather channel is a safety thing for us. If the wall outlet does provide power to the other electrical device but lights don’t appear on the digital box, reset the digital box (see how below). Actually, we just realized this on our Blue Curve. These program-specific blackouts are result of broadcasting restrictions imposed by the broadcasters. > I have my box connected via ethernet, not wirelessly. Follow the troubleshooting tips below to get back up and running. If using the web app make sure you are using Google Chrome and that you are on the latest version. I would say that the signal from the citron was way better. They're unreliable. Press question mark to learn the rest of the keyboard shortcuts. Is this a known issue with Shaw, I am having the same things happening, brief freezes, unstable internet connection and then completely restores itself after a minute or so. If you are experiencing freezing and playback issues, use these TV troubleshooting tips: Keep in mind that that there is a 30-day limit on downloaded content. If you are experiencing any of these issues with your BlueCurve TV, a system refresh can help. Ensure the device is up-to-date with the latest version. Say "About". But these boxes rely on good wifi networks. Log in sign up. While the interface isn't as pretty and the remote isn't as nice its a far more reliable and a better system frankly. Write a private message as Shaw Cable verified representative. All video output (e.g., HDMI, AirPlay, Chromecast, DNLA, etc.) I just signed up for BlueCurve TV mid-August 2019. That is a very favourite channel so watching it without HD is frustrating. Shaw support can test your boxes remotely. Product or Service Mentioned: "My speculation is that the disk-drive inside your PVR is having serious problems. If you experience this message while on the go, we apologize for the inconvenience. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. Return, Exchange or Cancellation Policy. Reason of review: I am having issues from 20 feet away with this new one and I can't for the life of me get the pods to work at all. Ensure the BlueCurve TV App is up-to-date with the latest version. If higher resolutions cause issues, then reduce the resolution. Auto-suggest helps you quickly narrow down your search results by suggesting possible … Would You Like to Convert It Into Review? I have read and agree to the Pissed Consumer. Ensure the BlueCurve TV App is up-to-date with the latest version. Basic troubleshooting for your BlueCurve TV, How to Reboot Your BlueCurve TV Player (XG1v3), Troubleshooting BlueCurve TV Remote Control Issues, Video cables are unplugged or not plugged in fully, Video output is connected to the wrong source, Home theatre unit is not powered on or unplugged, If the TV box video output is connected to a home theatre unit, verify that the. In the cabin. How old is your PVR? And they also tell us we cannot have our weather channel for Nanaimo. What happened? So the connection is: wall port > coaxial to Bluecurve Gateway modem > ethernet to 4K Xi6 box > HDMI > TV. If you are not subscribed, please contact Customer Care at 1-888-554-7827. As a matter of fact, I did that on the off chance the cable was faulty. To perform a system refresh on your BlueCurve TV: The system refresh can take between 5-20 minutes to complete. 3. Such pieces of garbage. Fully close and re-open the BlueCurve TV app. Have your serial numbers and room locations handy. All rights reserved. Don't hesitate contacting Shaw, they will help you fine tune your setup. Our network partner has indicated to us that the program hasn’t been cleared for out-of-home viewing. Download and stream the entertainment you love with the BlueCurve TV app. Shaw Direct Satellite TV for anywhere and anytime. Victoria weather is useless to us in Nanaimo..might as well give us Edmonton's weather or Ottawa's for that matter. Now it will just randomly delete recordings as I have no idea anytime I’m near 100% full on the cloud PVR. TV was completely unwatchable. ©2020 Shaw Communications. All rights reserved. If you want your response Ensure your device is up-to-date with the latest version. Review #1720443 is a subjective opinion of If you are feeling brave you could set your router to discrete settings and direct your TV players to the best band be it 2.,4 or 5GHz. You can have all the benefits of a full BlueCurve setup including 4K, Cloud PVR and some of the major streaming services like Netflix, Amazon Prime and Crave TV and voice navigation. It was fine all night up until a minute ago. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. @luvadubdub The issues you've described above are most often related to poor signal. You need to ask for the older XG1v4 box as it will solve the issue. If you power down your BlueCurve TV Player (XG1v3) during this time, the refresh will have no effect. Everything tests good and has been confirmed by techs. Wifi can be very fussy. Currently, only seven sports channels are impacted by RGB: Sportsnet West, Sportsnet Ontario, Sportsnet Pacific, Sportsnet East, TSN 3, TSN 4, and TSN 5. Archived. Can't access channels that you are subscribed to; Apps such as Netflix or YouTube failing to launch; Problems with recordings not working as expected; To perform a system refresh on your BlueCurve TV: Press the Shaw button on your BlueCurve TV remote.

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