Thanks again, I have purchased a few items from them and have had a great experience every time, the items arrived quickly and the quality is good, returns are easy as well Highly recommend. As a matter of policy, BBB does not endorse any product, service or business. First, Scammers have to send the product to the customer in order to release their money from the bank or Paypal.

Secondly, shipping usually takes anywhere between 2-6 months. BBB remains operational and focused on serving our business community. also, the jacket didn’t even have a label with the brand. If you have any reservations about this site you can share it with us. I will update again if/when I receive the refund. I wish more places offer the customer service that I recieved here :). Please check out resources available to you at We do not recommend the store but if you’ve had good experience with them, shoot us an email at Their quality is bad and there is no incentive for the store to provide good service. The problem is that they never send the right product. The Support is amazing!!!!!! Are the reviews legit? On 10/26 I emailed their customer service asking for an update and was told that there is a glitch and that my order was actually in transit even though the tracking stated "shipping label created, USPS awaiting item". The model comes in Light Grey or Black, and both go well with just about any kind of clothing or style. Got the beige/sand colour and navy blue.

Alone we can’t do much but together no one can defeat us. serremo —good quality clothing This company is up and coming -excellent customer service and the products are very good I ordered a couple of sweatshirts where the material and quality are extremely good -ordered a shirt and the Apex pants which are made from a good quality material What explains this?

Many Chinese factories look out for popular products even within the site itself. As a customer, it is your right to know, to whom you are paying your hard-earned money.

Serremohas guarded its owner information in the WHOIS record which is the cliche found among the scam or bad sites. Great material and very fashionable!!!!!! So much so, that they gave me a 15% off code. I never recieved the entire order, i was met with a dodging answer when i contacted costumer service and the quality of the cloths did not at match the price i paid for them. Hello Thanks for a very nice hoodie jacketPicked up from postoffice yesterdayMy size XL fits very well Best regards Jani from Finland. I contacted Serremo and they quickly replied no problem send it back ... the right color is on the way. The security measures are imperative for any eCommerce site as they have to save their customer personal as well as financial information. Serremo is not a genuine website and therefore, it doesn’t need to open the Social media account. As soon as they got my tracking for my return I received my shipping email for the exchange items. Serremo is a great company I found online.

Thanks steve. Information about the person behind the Serremo Site is ‘The Most Important’ information that we should know. If you have doubts about this site please share it with us.

Ordered 2 items before Christmas 2019. With this 2nd order, I thought there might be a problem, in that I only received 2 of the 3 items I ordered. The length was perfect but unless you have skinny legs with literally no a** you cant even move. I ordered a few items from Serremo and the package was lost in the mail. The time to get it properly adjusted with the very cheap plastic mount was not worth the money.The pants run very tight for the sizes given. We must share the right information with others. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In this case, they only carry setup and marketing costs. Some of the sources of information BBB relies on are temporarily unavailable. Second, People to make sure that the site is not a scam, call the number given on the website. Good quality, very nice top.

Product reviews are poor due to the poor quality in comparison to the amount paid. Please also see the buyer of this message to wait patiently for the high-quality goods to arrive at the delivery location. Items are over priced given their quality, Awesome product and excellent customer service. Beware of this scam. I’ve tried disputing the charge with my bank. But the important question is – beyond the hype – what is Serremo Tactical and is it a legit store? © 2020 Trustpilot A/S. The problem with AliExpress, however, is most fashion products are cheap imitations of the product image.

also, the jacket didn’t even have a label with the brand. Know about other scams working online like, Online Shopping Scam, Fashion Clothe Scam, Online Store, Brand Name Scam, Online Income, and Online Investment. Love their products and doing business with them! The trust score of the domain name is 60 % and currently has 2 comments.

That stirred some emotion. I will update again if/when I receive the refund. They set up a website, usually using shopify, go on AliExpress, find product images, and use these images to setup their website.

When the customer files the complaint about the defective product, the scam website offers two options: First, ship back the product back to them (in many cases to China) and bear the charges; Second, get a 5-7% refund of your money. I got a hold of their customer service staff and they quickly solved the problem and checked up on me after.

One of our staff bought one and received compliments when he wore it. On April 29th I ordered a seat cover from this store for a totaling amount of $79.99. The above points are purely based on the research and facts seen on the Serremo site. BBB information and Business Profiles reflect the most current information available to us. This is my 2nd time ordering from Serremo. I paid $20 dollars for that one. As a customer, it is your right to know, to whom you are paying your hard-earned money. BBB Business Profiles are subject to change at any time. On 10/19 I received another email stating that the order status had changed to "info received". NO response.

I ordered a sweater/sweatshirt and it came on time with zero issues! With covid happening, I gave them leniency since I knew shipping was a nightmare. The customer service was prompt and polite. They just need the receiving receipt, by showing it they get their money. Any experience with this site or any other scam site is also welcome. I reached out to the Serremo support team (Jamie) and got some of the best customer service I have received in awhile. I ordered my product and noticed that I had accidentally sent it to the wrong zip code. July 7th, I wrote my second email giving them my package number and asking if they could give me some kind of update or if anything, possibly a refund. I’m sure they came form the same place. You probably will too. I couldn't ask more from customer service. I would like to thank Serremo for their awesome service and clothing line. The second, scarcer version is similar to the picture but is made with cheap fabric. The scammers talk in a way that customer believes their words and do shopping. I have ordered multiple items from Serremo and I’ve never had any issues or problems. My recommendation is if you get roped in by an item from one of their ads and see other things on their site that you like, try to limit your order to 3 items so it can all ship together and you're not relying on their supply chain to manage multiple packages, or you may get frustrated. Not only that, but the sleek, low-profile design is flattering on … Design is not just what it looks and feels like.

Share your incidents with us, so that more people will be aware of different ways of scam. You are basically buying a tight fit long sleeve t-shirt with a hood. An Alexa rank higher than 0 and less than 500,000 means the site has a good amount of traffic. The binocular lens for your phone would only work at full zoom. The scam sites even after scamming people, don’t get shut down easily. We have share it with you, now it is your responsibility to share this message or information with people near and dear to you. I placed the order at the end of March and after a month my tracker had been stuck on the same stage for about 2 weeks. This is my 2nd time ordering from Serremo. This is a start up, so my delivery time was poor given the COVID19 pandemic.The actual product I received was perfect thought.
But large is more like small and XL is more like medium. What is Serremo Tactical And Is It Legit? Im never recommending Serremo to anyone, i feel utterly conned by them. I don’t understand what all the negativity is about.

But it will not help you. On 10/19 I received another email stating that the order status had changed to "info received". Once they find one with high traffic and sales numbers, they begin making the same. Thanks steve.

Took a couple days to process but once they sipped it I had it in about 3-4 days and their website lets you track it to see exactly where it is, Overall no complaints from me, Im happy with it. In such a situation, thugs have also gathered on online shopping, from bank transactions to social media. I had not yet received a tracking number and emailed in regards to the issue. No way of contacting them except for email, which offers no help or even makes sense. What to do when you get scammed? The replacement took 3 weeks to get here which is a reasonable time window given the origination point, only issue is I ordered 4 items, the package was only big enough to hold 3, and I only received one package. 10/10And I talked to their customer service, and it was superb. I truly do NOT understand the negative feedback for this company. I have no issue waiting so I had them send a replacement. Ordered two sweaters, came fairly quickly (Toronto, Ontario). I am yet to receive my product (arriving today) and am hopeful that the hoodie is as good as I hope it to be!

The 7.4V CE-certified battery provides up to 12 working hours, which is practically sun-up to sundown, so you’ll have it for all-day use.
The company's supply chain is not very reliable given all the different stages, but their customer service is responsive and will accommodate any issues similar to mine pretty well. The reply message from the staff is very clear and humble. I was able to exchange for 2 hoodies as they are much cheaper than the jacket. They got your email ids and other information. it has taken several weeks and i still haven’t seen my purchase. I messaged customer service and they promptly helped me resolve my issue.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Customers flock-in when they see the initial images but soon whittle down as they receive the products. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests.

Ordered 2 hoodies. Also the same clothing can be found on for half the price. On 10/26 I emailed their customer service asking for an update and was told that there is a glitch and that my order was actually in transit even though the tracking stated "shipping label created, USPS awaiting item". They are always going to lure you into their trap.

Brosmen Review: Is Brosmen Scam Site Shop. With this 2nd order, I thought there might be a problem, in that I only received 2 of the 3 items I ordered.

You’ll be able to control the power with the button inside the jacket, complete with 3 heating settings (high, medium, low).

Poor Quality OverallI am unpressed with the quality of everything I ordered. My multiple order was simply shipped as 2 separate orders. It means they are refunding you (no matter if they are returning pennies).

We’re not sure. We’re not sure. For now, we do not recommend Serremo site for any kind of shopping or use. Further, these products usually get high reviews even on AliExpress.

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