I'd also like to note my direct payment method on PayPal is through bank debit where it's easier for my bank to take straight back this way but both paypal and depop have gone for my non preferred way and used the card. I really really loved using Depop up until this situation, and I feel terrible leaving a 1 star review as it’s been super great to use prior. It may not seem like a huge deal, but to me, I try my best (I even gave her free items) and it’s upsetting that there is no in-app function to try & argue the validity of the review & have it deleted. Disgraceful customer service they emailed me about having 2 accounts which is fair enough but one of them I clearly haven’t used for months and they asked what account I’d like to keel open I replied it I got no response and my account is still suspended can you sort this out as I have bought and sold things on this account and I had all good reviews.

I collect & sell vintage t shirts & this is the perfect platform for it! I love the app but the fees are so annoying…. No email, no nothing. Overall trustworthy.

Otherwise good app to sell on. I've reported so many fake Mac product sellers and yet those sellers are still selling the products. I don’t understand the fairness of the 5 star rating system Depop uses.

| Read 21-40 Reviews out of 1,740

But there are some things that could be better. I've contacted them through email, their app, and even on Twitter through their page. Very dissapointed as i used to love this app for selling items! Otherwise good app to sell on. I think I'll stick with eBay. So was unfair a girl quickly told me to write sold as seen then they don't bother you which is disgusting! I know I am not the only one with this problem, there are numerous forums on other websites discussing the exact same thing and how damaging a 4 star review is. Anyway she did advise I fully refund buyer and tell them if they still want sale to tell them to pay another way. After being a loyal and trustworthy user for years I expected more from them. I will happily delete this review though if and once my issue is solved as this is the only problem I have and I know it can be solved. Please Depop, change this process & help me solve my problem. Download Depop - Buy and sell fashion and enjoy it on your iPhone, iPad and iPod touch. No justification for this suspension was sent to me via email. I set up an account. The fees are a bit if a joke.

Paid for a few items. Only the latest review will count in the company's TrustScore. What is Depop?

Sell. PayPal won’t release funds until the customer has received order. Also means i cannot make another account. I love depop! Do not use this app - even if i do get the watch i will still delete my account; you can't rely on what sellers say as half of them are disgusting scammers who steal your money. I love the app and selling it really easy on Depop but there seriously needs to be an independent checkout system that isn't PayPal. Rip off merchants disgusting rude ignorant arrogant cannttsss. Of course they had no evidence of this and just assumed I was. It’d be nice for a feature to delete all “sold” items and carts from your bag in general. AMD THEY STILL HAVENT REFUNDED THE FEE THEY WERNET OWED AND STOLE OUT MY BANK. I know I am not the only one with this problem, there are numerous forums on other websites discussing the exact same thing and how damaging a 4 star review is. It’d be nice for a feature to delete all “sold” items and carts from your bag in general. Very trustworthy and good experience all round, Only the latest review will count in the company's TrustScore. Save your money and don't buy anything from Depop. Love Depop and the great deals you can find. No discussion, no 'talking about it' as they said on here just a straight no. However I think the app could improve by possibly showing if people have viewed the item and maybe show people that favourite the item posted. BUT, I can't take out the money from PayPal yet because I'm not sure at what exact amount they're going to take out, because I've also read reviews that sometimes they take out more than they should.

I’d completely understand if it was something I’d done wrong but I haven’t done anything wrong!!! Hey, thanks for the review. Just deleted. Seem to make little useful changes. GET STARTED Depop is a mobile marketplace for buying and selling items from […] It may not seem like a huge deal, but to me, I try my best (I even gave her free items) and it’s upsetting that there is no in-app function to try & argue the validity of the review & have it deleted. It was deleted with no indication why. 1,531 people have already reviewed Depop. some of my money didn’t go through to my PayPal and no one will get back to me about it, Awesome I love Depop. I think this could help sellers, by knowing what people are looking …

I quickly sent receipts proving the items were not in fact counterfeit as they had claimed. I don’t understand the fairness of the 5 star rating system Depop uses. This app is somewhat user friendly. depop has removed multiple listings of mine, stating they contain stock photos. Very dissapointed as i used to love this app for selling items! Great place to buy & sell items.

Heads up - Depop.com uses cookies. She hasn’t shipped yet but I’m guessing that’ll be fast too! Like the ability to add more than 4 photos. Depop has been reluctant to delete my user profile even though I've asked them multiple time but no help and just repeating same email content, asking you to click for passwords to change etc. © 2020 Trustpilot A/S.

It’s super unfair (not to mention confusing???) So really it's nothing to do with protecting me as first claim as we all know adding tracking doesnt stop a buyer opening a claim. Still want more options for searching and saving searches. Honestly never witnessed a company with worse customer service, let alone morals.Guarantee the only reason they said that in reply to review was to try and make themselves look slightly better from their current trust rating on here. I suggest ebay, carboot sales, etsy, charity shops, anything but using Depop. Find out more about cookies. It’d be nice for a feature to delete all “sold” items and carts from your bag in general. I've been stolen from three times on this app! I have over 40+ 5 star ratings and a customer decided to leave me a 4 star rating basically because she personally regrets her purchase but says it was worth it??? Our 10% fee allows us to keep Depop running smoothly. Cant let one make money amd not the other next thing i know im sending emails after emails no confirmation try on my other email AND I GET CONFIRMATION. My only complaint is that there should be an option to unsend/delete certain messages. It takes a long time to sell something that's even £5 because its "expensive" to some buyers and the seller gets less than £3 in the end. I have had nothing but bad experiences on the site from wrongly listed items to items not arriving at all. 46 Reviews. The fees are a bit if a joke. Menu. It contributes towards the cost of running the app, creating new features and improving our Community’s experience.

They cancelled my account with no warning, saying that I infringed on their licensing agreement and opened another account (this was the first and only account I had ever created.) No email, no nothing. I love that it’s set up similar to Instagram. Love this app - easy to use and it’s great to find one of a kind items.

Depop is a good app, I enjoy using it to sell things.

It takes a long time to sell something that's even £5 because its "expensive" to some buyers and the seller gets less than £3 in the end. I have a variety of items. In addition, it would be nice to be able to follow more people. Sellers can be dishonest sometimes, but always make sure to ask questions and for photos to avoid being scammed. | Read 101-120 Reviews out of 1,531 Depop takes more than 10% fee! Depop has been reluctant to delete my user profile even though I've asked them multiple time but no help and just repeating same email content, asking you to click for passwords to change etc. Fraudulent activity was immediately reported when this buyer tried to hack into my account. Horrid service to sellers; sellers are how this company makes money. It’s super unfair (not to mention confusing???) As well as, not having to create shipping labels, and do financial interface through PayPal. Just another reason why it is a joke of a company and should not be trusted.Sell on eBay, Vinted, Mercari.....ANYWHERE BUT DEPOP. Avoid at all costs. PayPal won’t release funds until the customer has received order. £270 is a lot of money to just loose to some low life scammer. If a seller asks you to pay through friends and family, then theyre most likely a scammer.

i used to love depop. PayPal won’t release funds until the customer has received order. I agreed but when I went to PayPal the money was on hold, which considering I'm not a new seller and have sold at that amount regularly shouldn't happen so I contacted both depop and PayPal depop amazingly for once emailed back from actually person but were trying to get me to send item tracked ( which i do anyway), but after talking to PayPal and her admitting my accounts in high standing and that a likely reason the money was held is if the buyer is a new paypal account or known for opening alot of disputes and then chargebacks ( as then paypal lose the money & dont want too) They hold the funds. ‎Buy. The customer service is terrible and will not answer to me. Now i have no way to contact the people i sent money to for items and no way to know if i will receive the items i paid for. Well, we have everything you need to know, including the good, the bad and the ugly in this Depop app review. Avoid!! My account got deleted,completely logged me out for no reason. They might be b*stards But it works.

Good app.

Consumers complaining about Depop most frequently mention customer service, counterfeit items and top sellers problems.

I really really loved using Depop up until this situation, and I feel terrible leaving a 1 star review as it’s been super great to use prior. I emailed 5 times and no email confirmation that they had received my email and no reply in a month.

I’ve been using this app only for a little while and it is surprisingly really good. Seller was super quick to answer my question! This was my entire lilvlihood and I can no longer support me or my family.

Instead, it’s an arduous process and my issue may never be solved and I will be left forever with a 4.9 star rating which is completely unfair as it isn’t a true representation of my business.



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